Test and send an email

Both buttons are at the top of the email: Send a test and Send.

Send a test

1. Click Send a test.
2. Tick people on your team and click Send test.

Tests are marked [Test] and don't count toward your monthly emails. You can send 20 a day.

Send or schedule

1. Click Send. You see who it goes to, the subject and the sender.
2. If anything needs fixing, such as a missing subject or a block that needs attention, it's listed there. Click Fix to go straight to it on the Details or Content step.
3. Choose Now, or Later and pick a date and time. Times are in your venue's time zone.
4. Click Send to or Schedule for the number of people shown.

The email is saved exactly as it looks at that moment. If an event in it is canceled, unpublished, or changes date or price before it sends, it waits for you as Needs review instead.

Pause, cancel or edit

Open the email from the Emails list:

• Pause stops what hasn't gone out. Resume carries on.
• Edit turns a scheduled email back into a draft.
• In the More menu (the three dots), Duplicate copies the email into a new draft, and Cancel stops the rest for good. Emails already sent can't be taken back.

Good to know

Sending can also be paused for you, if too many emails bounce or are marked as spam. The email page says why. Contact support to resume.