Create a pass

A pass lets its holder into your events with one QR code. You build it once here, then sell it or give it to guests. See Issue and manage passes.

Build a pass

1. Go to Passes.
2. Click New pass. On a phone, tap + beside Passes.
3. Enter a Name and an optional Description.
4. For artwork, click the pass on the right, or drop an image on it: a JPEG, PNG, GIF, or WebP under 10 MB. Crop it to a square, then click Apply crop. On a phone, Artwork is under the description.
5. Click a box to set it, then Done:
   • Pricing: the price, sales dates, and limits. See Sell passes online.
   • Validity: Dates for a fixed range, or Days from issue, which includes the night the pass is issued.
   • Usage: Entries per event and Total entries. Turn on Unlimited to remove a limit.
   • Access: All events, which includes events you add later, or Selected events, ticked from the list.
6. Click Publish to put it on sale, or Save draft to finish later.

The pass on the right shows it as it stands while you work.

A new pass starts free, at 30 days from issue, 1 entry per event, and no total limit.

Change the status, edit, or archive

Open the pass from the Passes tab.

• To change it, edit anything and click Save changes.
• Status, under the pass on the right (at the top on a phone), saves with your other changes:

• Actions, at the top right, has View public page, Email guests and Archive. Archiving stops new passes from being issued or sold. Passes already issued keep working. An archived pass cannot be edited until you choose Actions → Activate.

The Passes tab shows your Active passes, drafts included. Switch to Archived to find an archived pass. To see who holds a pass, filter Issued by it.

Add a pass to an event

1. Go to Events and open the event.
2. Click the Passes tab.
3. Click Add pass and choose a pass.

The tab shows each pass on the event as a card, with its price and how many holders are active. Click a card to open the pass. To take a pass off the event, click the trash button on its card, then Remove. Passes for All events are shown too, but you change those in the pass itself. A canceled event cannot be added to a pass.

Good to know

• Passes have no terms of their own. A guest who buys one agrees to your venue's terms and VenueStack's purchase terms.
• Changing Access, Validity, or Usage after a pass is issued applies only to passes issued afterwards. Passes already out keep their rules.
• Adding an event is the exception: every holder gets it.
• Deleting an event takes it off every pass, including passes already out. A repeating event's schedule change does the same for the dates it drops. See Repeat an event.
• A canceled event drops out of a pass the next time you save it.
• The door admits guests only to Published and Internal events, even if a draft event is on the pass.