Your subscription

Your subscription gives your team access to the dashboard. It is billed separately from the money guests pay you. Manage it on Settings → Subscription.

Start or change your plan

1. Go to Settings → Subscription.
2. Choose Monthly or Annual.
3. Click Start Monthly Subscription or Start Annual Subscription, or Start Free Trial if a trial is offered.
4. Enter your card on the secure checkout page.

A free trial is offered only the first time your venue subscribes. If you pay monthly, click Upgrade Now on the banner to switch to annual.

To change your card or billing details, click Manage Billing. Past invoices are under Billing History.

Cancel

1. Click Cancel Subscription.
2. Click Confirm Cancellation.

Your plan stays active until the end of the current billing period, then your team loses access. Click Reactivate Subscription any time before that date to keep it.

If a payment fails

Your status changes to Past Due and a Payment Required banner appears, with the date to update your card by. You keep access for 7 days after the billing period ends. After that, the dashboard is locked until you click Update Payment Method and the payment goes through.

While access is locked, you can still open Settings → Subscription and Settings → Users.