Venue details and menus

These settings describe your venue. Guests see your name, logo, and menus.

Your brand color and how your booking page lists events are set with a preview of the page, under Marketing → Widgets → Booking page. See Your booking page. Checkout terms are there too, under the settings button. See Checkout terms.

Venue details

1. Go to Settings → Account.
2. Under Venue, click the square at the left to upload your logo (up to 5 MB). It shows beside your venue name at the top of your public events page. Without one, the first letter of your name shows there.
3. Fill in Venue name, Contact email, and Phone number, beside the logo. Use the Public switch inside each contact field to choose whether guests see it at the top of your events page, at checkout, on deposit payment pages, and from your AI concierge.
4. Set Venue address and Timezone. New events use them as defaults, so set them before you create events. Your address and contact email also go in every email you send, and replies go to the contact email.
5. Add your Website, Google Reviews link, and Instagram, TikTok, and Facebook. If you gave a website when you registered your venue, it's already filled in here. The review link and social links go in the thank-you email after a table booking. Your Instagram, TikTok and Facebook also show at the top of your events page, beside your website and your public phone and email: as buttons from laptop width up, and in the menu at the top right on a phone or tablet.
6. Under At the door, set Capacity to how many people your venue holds. When the Clicker count reaches it, owners and managers get an alert. Leave it empty for none.

Changes save on their own. Your AI concierge also uses your address, phone, and website to answer guests. It leaves out your phone number if you turned Public off.

Menus

Guests booking a table can open your menus at checkout, and staff can share them in chat.

1. Go to Settings → Menus & Packages. The Menus tab opens.
2. Click Add menu.
3. Type a Menu name, for example "Bottle menu", and choose the file: a JPEG, PNG, or PDF up to 10 MB.
4. Click Add menu.

On a computer, drag cards to change their order. To hide menus from guests, turn off Show on checkout. Staff can still use them.

The Packages tab is where you make bottle and service packages to sell with tables. See Sell table packages.

Dashboard theme

1. Go to Settings and click Appearance. It opens over the page.
2. Click one of the 10 themes: Pine, Plum, Slate, Absinthe, Azure, Noir, Kyoto, Ume, Orchid or Crimson. Pine is the default.

The dashboard behind changes as you click, so you can see each theme before you close the window. It saves straight away, for everyone on your team. The theme only changes your dashboard. Guest pages, checkout, widgets, and the floor plan keep your venue's brand color.

Good to know

• Currency cannot be changed here. Contact VenueStack if it is wrong.