Read the ticket report

The ticket report is built around your events. Each one shows how it sold, what sold, and how the door went.

Open the report

1. Go to Reports.
2. Click Tickets at the top.
3. Pick a date range at the top right.

The figures at the top count orders placed in your range. Ticket sales matches the overview's Ticket sales: what you keep after fees you paid and refunds.

Events

Events lists every event dated in your range, and any upcoming event that sold tickets in it. Events still to come are listed first.

• The timeline shows tickets bought each day, with each event underneath on its date. Each event is a bar that fills as it sells. Hover for its figures, or click it to open it in the list.
• Each row shows tickets Sold against the event's capacity, Sales, and how many were Scanned in. Sales include tax, less refunds, across every order the event has had. Fees guests paid on top are not your sales.
• Click a row to see its Sales pace, its Ticket types, and At the door, which shows check-ins by hour and, when your door used the Clicker, its door count. Click Open event to go to the event.

Events that sold nothing are hidden. Click Show events with no sales to see them. With no events in your range, roles with Full Access to Events see Create an event.

The rest of the report

• What sold ranks ticket types and add-ons. Types with the same name are added up across events. Amounts are after promo discounts.
• Where buyers came from ranks tracking links on Sources and promo codes on Promo codes, both by sales, then by orders. Direct is sales without a tracking link.
• When people buy shows each weekday by hour. Bigger dots mean more tickets. Hover over a dot to see its count. Beside it, you can see how far ahead half your guests buy.