Create promo codes

Promo codes take money off tickets at checkout. Each code belongs to one event and works on tickets only, not tables.

Create a promo code

1. Go to Events and open the event.
2. Click the Promos tab.
3. Click Add promo code.
4. Fill in the Create Promo Code form:
   • Promo Code: the word guests type.
   • Discount Type: Percentage (%) or Fixed Amount.
   • Discount Value: for example 20 for 20% off.
   • Maximum Uses (optional): how many orders can use it. Leave it empty for unlimited.
5. Under Applicable Ticket Types, tick the tickets it is for. Leave all unticked to allow every ticket type.
6. To limit when it works, turn on Set Validity Dates and pick Valid From, Valid Until, or both.
7. Leave the status on Active and click Save.

Track and manage codes

Each code shows as a card with its discount, Used, and Limit.

• Edit: click the pencil, make changes, and click Save.
• Pause: set the code to Inactive. Guests can no longer apply it.
• Delete: open the code, click the trash button, and confirm.

If the event repeats, Save and Delete ask whether to apply the change to this event only or all future events.

Good to know

• Used counts orders, not tickets. Refunding an order does not give the use back.
• If a code makes the order free, the guest checks out without paying.