Count people at the door

The Clicker is a hand counter next to the ticket scanner, on a phone or an iPad. Tap once for each person who walks in. Every device counting the same event adds to one total.

Count guests

1. Tap Scanner & Clicker at the top of the sidebar on an iPad (on a phone, in the menu), then Clicker at the top. The scanner opens on whichever you used last.
2. Check the event under the header. If more than one event is on tonight, tap it to choose another.
3. Tap the Male or Female pad each time someone comes in.

The total at the top is always male plus female. Each tap counts the moment your finger touches the pad, with a short buzz on phones that support it.

Fix a mistake

Tapped the wrong pad? Tap the round − under that pad to take one off. A count never goes below zero.

Reset the count

1. Tap Reset beside the event name.
2. Check the numbers, then tap Reset count.

Every device counting that event starts again from zero. Resetting needs a connection.

Good to know

• The Clicker keeps counting with no connection. Taps are saved on the device and sent as soon as it is back online, and Sync shows how many are waiting.
• Switching between Scan and Clicker keeps your place in both.
• Hand counts are separate from ticket check-ins. Scanning a ticket does not add to the Clicker.
• Each event's count shows later in its Stats on the Events page, in Compare, under At the door in Reports → Tickets, and in its own door report under Reports → Door.
• Set your venue's Capacity in Settings → Account and owners and managers get an alert when the count reaches it. See Notifications.