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Add a reservation yourself

Updated

When a guest calls, messages, or walks in, add the reservation yourself from the Tables page. The event needs table booking turned on.

Add a reservation

  1. Go to Tables and open the event.
  2. Click the ... button and choose New Reservation. Or click a free table on the map and click New.
  3. If the event uses timeslots, choose a Timeslot.
  4. Choose a Section.
  5. Choose a Table, or leave it empty to seat the guest later.
  6. Type the Customer Name. Past guests appear as you type. Pick one to fill in their details.
  7. Add a Customer Email and Customer Phone if you have them.
  8. Click Create Reservation.

With a table, the reservation is Approved and the guest gets a "Table Reservation Approved" email if you entered one. Without a table, it goes to the Unseated list as Pending.

Good to know

  • Servers with Assigned Access cannot pick a table. Their reservations go to Unseated for a manager to seat.
  • Reservations you add have no payment. To collect money, request a deposit.
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