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Add a reservation yourself
Updated
When a guest calls, messages, or walks in, add the reservation yourself from the Tables page. The event needs table booking turned on.
Add a reservation
- Go to Tables and open the event.
- Click the ... button and choose New Reservation. Or click a free table on the map and click New.
- If the event uses timeslots, choose a Timeslot.
- Choose a Section.
- Choose a Table, or leave it empty to seat the guest later.
- Type the Customer Name. Past guests appear as you type. Pick one to fill in their details.
- Add a Customer Email and Customer Phone if you have them.
- Click Create Reservation.
With a table, the reservation is Approved and the guest gets a "Table Reservation Approved" email if you entered one. Without a table, it goes to the Unseated list as Pending.
Good to know
- Servers with Assigned Access cannot pick a table. Their reservations go to Unseated for a manager to seat.
- Reservations you add have no payment. To collect money, request a deposit.
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